Mohini has 18+ years of IT ITES experience. Experienced in managing complex operational & HR challenges. From last 11 years, studying closely the Indian Political system & challenges & Political party trends.
Specialties: Service Delivery |PL Management | Budgeting and Expense Control | Sales and Business Development | Strategic and Market Planning | Key Account Management/Retention/ Mining |Contract/Price Negotiation | Staff Development and Motivation | Learning & development | Use of new Technological Tools | Research & development
Previously worked with Hewlett Packard Enterprise, GE Capital, ICICI Onesource.
Mamtha has around 17+ years of Experience in BPO and currently associated with Firstcall as Operations Lead. From Past 13 years working with several clients and handled various operational challenges, also involved in day to day activities assiting team members. Has Proficiency at grasping new concepts quickly & utilising the same in a productive manner.
Previously worked with I-Process and V serve Limited.
A career spanning around +8 years in support function. Alongside of Team management, also do carry experience in Work Force Management as well as Windows Desktop Environment. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Proven leader in directing operations, maintenance and support of complex systems. Ability to identify and apply problem-solving skills quickly with positive attitude makes me an asset for team or management.
Previously worked with Accenture, Sutherland and Neosoft.
Having 4+ years of experience in the industry. Previously worked with Agile enterprise solution, Avance Consulting, Aotax Consulting, Webfurther India Pvt Itd and Hinduja Global Services.
Having 7 years experience in IT Field . Previously worked with Wipro , Datawind . Currently assisting the team in Hyderabad
Having 3+ years experience in IT Field. Currently assisting the team in Hyderabad
Carry 2 years experience over social media expertise. Responsible for overseeing a company's interactions with the public by implementing social media platforms' content strategies. Duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.