Services

INBOUND

Customer Support Desk/Helpdesk, Information Hotline, Product Enquiry and Handling, After Sale Services Helpline, Order Booking, Reservations, Short Term Promotional Resources, Dial-In-Polls, Contests/Event Registration, After Hour Support, Catalogue Sales-E Commerce, Customer Care, Retail Help Desk, Repeat Call Handling, Dealer Help Desk, Rewards Redemption Help Desk, Complaint Management, FCR & VAS, Up Selling, Retention, BFP.

OUTBOUND

Telesales/Telemarketing, Market Survey and Research, Credit Verification, Collection/Bill Chasing, Loyalty Program, Relationship and Account Management, Generate Awareness, Retention, Churn Management, Close Looping, Health Check, Customer Life Cycle, Up Selling, Catalogue Sales-E Commerce, Telemarketing & Promotion, Tele Sales & ECommerce end to end CLCM, Welcome Calling, Bill Explanation, Service request closures, End to End Sales, Predictive Churn Management, Persistency Calling, Soft Payment Reminder, Collections/P2P/MNP, Seller Management services & Registrations, Seller Launch & Follow Ups, Telling Activity & CAF Updations, Lead Generation, Help Desk, Order Management, Political Campaigns, Appointment Settings, CSATSurvey Process, Market Survey