Services

Services

Services We Provide

Voice & Non Voice

INBOUND


Customer Support Desk/Helpdesk, Information Hotline, Product Enquiry and Handling, After Sale Services Helpline, Order Booking, Reservations, Short Term Promotional Resources, Dial-In-Polls, Contests/Event Registration, After Hour Support, Catalogue Sales-E Commerce, Customer Care, Retail Help Desk, Repeat Call Handling, Dealer Help Desk, Rewards Redemption Help Desk, Complaint Management, FCR & VAS, Up Selling, Retention, BFP.


OUTBOUND


Telesales/Telemarketing, Market Survey and Research, Credit Verification, Collection/Bill Chasing, Loyalty Program, Relationship and Account Management, Generate Awareness, Retention, Churn Management, Close Looping, Health Check, Customer Life Cycle, Up Selling, Catalogue Sales-E Commerce, Telemarketing & Promotion, Tele Sales & ECommerce end to end CLCM, Welcome Calling, Bill Explanation, Service request closures, End to End Sales, Predictive Churn Management, Persistency Calling, Soft Payment Reminder, Collections/P2P/MNP, Seller Management services & Registrations, Seller Launch & Follow Ups, Telling Activity & CAF Updations, Lead Generation, Help Desk, Order Management, Political Campaigns, Appointment Settings, CSATSurvey Process, Market Survey

NON-VOICE

E-mail & Chat Support, Data Entry & White mail Management, Data Updating online, Order management for ECommerce sites, Third party Quality Monitoring of calls, Voter Enrolments forms entry, Form Processing, Rule BasedTransaction Processing, KPO, Testing and Technical Services, Remittance Processing Services, Application Processing Services, medical transcription, insurance claim documentation, Premium Related Services.


Industry Sector We Service


Ecommerce, Retail, Healthcare, Hospitality, Travel and Tourism, Telecommunications, Media, Banking, Financial Services, Insurance,Education, Yellow Pages, Teleshopping, Pathlabs, NGO's, Radio Taxi Services, Utility Services, Manufacturing and AutomobileEngineering, Consumer Products, Government & Legal, Time Share Industry, Real Estates verticals.