Current Openings

  • Call Center Executives
    1. Experience - Telecaller [Fresher or Experienced]

    • Minimum 12th Standard pass with languages Telugu,Hindi,English Mandatory.Other Languages like Marathi,Kannada,Tamil,Malayalam can apply
    • Basic Computer Skills and Age Criteria below 30 years can apply
    Process - Inbound Voice Process (Domestic)

    Vacancies - 200+ Vacancies

    2. Experience - 1+ Years in Non-Voice Process

    • Person should have good sound knowledge about Financial tools
    • Graduation must
    • Finance background preferred
    • MBA Finance freshers can also apply
    • Email writing skills and Good communication skills in English required
    • Laptop and Internet connection must
    Process - Cryptocurrency (International)

    Vacancies - 15 Vacancies
  • Call Center Trainer

    We are looking for a dynamic call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up.

    Experience - 1+ years in call center only.

    Qualification and Trainer Requirements
    • • A bachelor's degree in human resources, or a related field.
    • • At least 2 year's experience working as a call center trainer .
    • • Excellent knowledge of sales techniques and customer service best practices.
    • • Strong teaching abilities and mentoring skills.
    • • Good communication, interpersonal, and conflict resolution skills.
    • • Ability to provide leadership to personnel in a fast-paced and stressful work environment.

    Process - Both Voice and Non-Voice, Domestic and International.

    Vacancies - 5
  • Call Center Quality Analyst
    Experience - 1+ years

    Qualification and Trainer Requirements
    • • A bachelor's degree or any Certifications for Quality Assurance with Good Communication Skills required.
    • • Participates in design of call monitoring formats and quality standards.
    • • Performs call monitoring and provides trend data to site management team.
    • • Uses quality monitoring data management system to compile and track performance at team and individual level.
    • • Participates in customer and client listening programs to identify customer needs and expectations.
    • • Coordinates and facilitates call calibration sessions for call center staff.
    • • Provide Feedback to call center Team Leaders and Managers.
    • • Perform other duties as assigned.

    Process - Domestic Voice Process Inbound / Outbound.

    Vacancies - 5
  • Assistant Manager Operations
    Experience -

    Qualification -

    Process -

    Vacancies - 0
  • Team Leader

    We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals.

    Experience - 4+ years

    • • Create an inspiring team environment with an open communication culture
    • • Set clear team goals
    • • Delegate tasks and set deadlines
    • • Oversee day-to-day operation
    • • Monitor team performance and report on metrics
    • • Motivate team members
    • • Discover training needs and provide coaching
    • • Listen to team members’ feedback and resolve any issues or conflicts
    • • Recognize high performance and reward accomplishments
    • • Encourage creativity and risk-taking
    • • Suggest and organize team building activities
    • • Requirements and skills
    • • Proven work experience as a team leader or supervisor
    • • In-depth knowledge of performance metrics
    • • Good PC skills, especially MS Excel
    • • Excellent communication and leadership skills
    • • Organizational and time-management skills
    • • Decision-making skills
    • • Degree in Management or training in team leading is a plus
  • MIS Executive

    We are looking for MIS Executive worked with Macros, Advanced Excel formulas, PowerBI tools. Experienced candidates can only apply.

    Experience -1+ years in call center only.

    Qualification -
    • • Bachelors degree in Business Administration, Finance, Accounting, Economics, or a related field required.
    • • Analytical experience required.
    • • Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations.
    • • Sound business decision-making ability.
    • • Ability to handle multiple projects simultaneously.
    • • Ability to communicate with people of various technical and business backgrounds.
    • • 1-2 years of experience in the BPO industry preferred.

    Job Description -
    • • Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service.
    • • Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed.
    • • Generate and distribute management reports in accurate and timely manner.
    • • Develops MIS documentation to allow for smooth operations and easy system maintenance.
    • • Provide strong reporting and analytical information support to management team.
    • • Generate both periodic and ad hoc reports as needed.
    • • Analyze current business processes and make recommendations for improvements.
    • • Maintain thorough understanding of data and information resources.

    Vacancies - 5 Posts
  • System Admin [IT]
    Experience -

    Qualification -

    Process -

    Vacancies - 0
  • HR
    Experience -

    Qualification -

    Process -

    Vacancies - 0